Games will only be refunded if cancelled up to 72 hours before the appointment. Rescheduling is possible between 72 and 24 hours in advance but will incur a 50 euro rescheduling fee, in this case no refund is possible. Rescheduling or refund within 24 hours of appointment is not possible. For more details, visit our Terms & Conditions.
Yes! Even though we give the Amsterdam Catacombs the label of ‘Escape Room’, it is a FULL immersive theatre experience, which wouldn’t be possible without our team of dedicated actors ensuring to take your breath away.
We follow the guidelines of the RIVM and encourage our staff to proactively monitor their and your safety. If there is a team-member that shows any symptoms we urge him/her to stay home.
It is not possible to play with multiple groups at the same time. If you are looking for an experience for groups of more than six people, please have a look at the other games at Logic Locks.
At the Amsterdam Catacombs we take the players safety as highest priority. The space is equipped with multiple emergency buttons that allow to stop the game at any time. Our staff monitors the game at all times to ensure our players well-being. Our actors are professionals that are trained to respect your personal boundaries.
The installation is certified by an electrician and regularly checked and approved by the fire department. So yes, our installation is safe but we can’t protect you from any dark forces which hide in the Catacombs or within yourself.
For safety reasons it is not allowed to play the game if you are intoxicated. If you are visibly under influence our staff is obliged to refuse you entrance to the experience. If you arrive intoxicated, we will not refund your game.
But don’t worry, we make sure that the excitement of the experience will cause a natural high.
First of all, Congratulations! Everyone plays the Amsterdam Catacombs at their own risk. The game can be very intense due to its scary nature and it requires you to be able to kneel or crawl. Additionally you might not be able to sit down for around 100 minutes. We believe that you know best what you are capable of, so we let you decide but we encourage you to not take unnecessary risks. Please contact us if you have more questions.
Due to the nature of the Catacombs (an old historic space) there are limitations in accessibility. Please call or email before you book to ensure we will be able to accommodate your specific requirements.
Please dress comfortably and in clothes that can . For your own safety, we strongly advise you not to wear high heels.
It doesn’t require you to be fluent in English but at least some basic understanding is essential to ensure a positive experience.
NL: Je hoeft geen vloeiend Engels te spreken maar een basis begrip van de taal is essentieel om een optimale ervaring te garanderen.
The game requires modest physical activity. The experience includes moments of high tension, darkness, loud sounds and flickering lights. If you have a specific condition due to which you are uncertain if you can enjoy the game, don’t hesitate to contact us for more information.
We generally do not advise your to come by car as it can be very difficult to find parking. If you need to come by car we recommend the Ij Dock Parking. It is very price efficient but you need to reserve a spot at least 24 hours in advance.
Please give us a call and let us know whenever you can (+31683716642)! We will do our best to provide the best possible experience, but it might be that we have to reduce your playing time. If you are delayed by 30 minutes or more, we will not be able to host your game, nor can we provide a refund.
The experience allows a maximum of 6 players. To ensure the quality and safety of the experience we can not permit any exceptions.
The Amsterdam Catacombs is not recommended for children. We have a 16+ policy if an adult is present. If the parents are present we can make an exception for children under 16, in this case please contact us.